Shipping Cost & Timescales

Shipping Costs vary and will be shown at Checkout these are worked out depending on your location. Current Shipping time is 7 working days from
When your item has been shipped we will email your tracking number and you should expect communication from our courier as per the video below. We use Interlink Express for all our courier shipments, they are one of the only companies in the UK to offer one hour delivery slots on shipments.


You may return your item to us within 30 days for any reason, if your item is faulty outside of this timescale you should return the lid part only to us and we will repair it/replace it at our cost within a 12 month period from date of purchase. Repairs after 12 months are chargeable, based on repair needed.

Returns should be sent to

Returns Dept

Henry Hoover World

Whitfurrows Farm

Pitchers Hill, Wickhamford,


WR11 7RT

After this there may be additional manufacture warranties for New items, please email or call us to discuss.